Unallocated loss adjustment expenses (ULAE)
Claims department costs that cannot be charged to any one file (adjusters, premises, IT), reserved for every claim not yet settled, IBNR included.
ULAE (unallocated loss adjustment expenses) are claims department costs that cannot be charged to any specific file: adjusters' salaries, the claims floor's rent. ALAE, by contrast, are the expert or attorney fees tied to a given claim, and the two together make up LAE. The ULAE reserve has to carry those costs until the last claim is settled, including claims nobody knows about yet. The classic method takes the ratio of unallocated expenses paid in the year to claims paid, and applies it to all of IBNR and to half of case reserves. So ULAE reserve = ratio × (IBNR + 50% of case reserves), on the assumption that a file uses half its handling cost when it is opened and the other half when it is closed. Kittel (1981) divides the expenses by the average of claims paid and claims incurred in the year instead, so the ratio is not overstated on a growing book. The half-and-half split is still a convention, and it breaks down in a line where most of the handling cost comes from end-of-file litigation. The ULAE reserve tracks IBNR directly. Every thousand added by chain ladder or Bornhuetter-Ferguson carries its share of expenses.
Example, continuing the triangle of the chain ladder entry, in thousands of euros. In 2025, unallocated expenses paid: 114; claims paid: 1,700; claims incurred in the calendar year (change in cumulative incurred along the diagonal, 50 + 200 + 550 + 1,300): 2,100. Kittel ratio: 114 / ((1,700 + 2,100) / 2) = 114 / 1,900 = 6%. Case reserves at December 31: 800; IBNR: 1,291. ULAE reserve: 6% × (1,291 + 800 / 2) = 6% × 1,691 = 101. With the Bornhuetter-Ferguson IBNR on 2025 (1,224 instead of 1,291), it falls to 6% × 1,624 = 97.
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