Skip to content
←Back to glossaryCyber

Vulnerability management

The ongoing program that finds the flaws in an IT estate, ranks them by how exploitable they are and sets a fix deadline; cyber applications ask for the scan cadence and the deadline on critical flaws.

Definition

Vulnerability management is the ongoing program through which a company finds the flaws in its systems, ranks them and gets them fixed within a deadline it has set for itself. Patching is only the last step. October 2023: Citrix ships the fix for Citrix Bleed on its NetScaler appliances. Companies that patch without killing active sessions stay exposed, because session tokens stolen before the update are still valid. A program that tracks vendor advisories caught that; a plain update calendar did not. The cycle starts with the asset inventory, then the scan, ideally authenticated, which reads installed versions instead of guessing them from outside. Then comes prioritization. The CVSS (Common Vulnerability Scoring System) score measures theoretical severity. The KEV (Known Exploited Vulnerabilities) catalog kept by CISA (Cybersecurity and Infrastructure Security Agency) and the EPSS (Exploit Prediction Scoring System) score say whether a flaw is being exploited or is likely to be, and that is what actually sorts a queue of ten thousand alerts. The cyber application asks how often scans run, how fast critical internet-facing flaws get fixed, sometimes how many critical flaws have been open for more than thirty days. The underwriter checks the answer against its own external scan: a known flaw on an exposed VPN or mail server outweighs anything declared on the form. Some policies add an unpatched vulnerability exclusion, or an insured share that grows with the age of the flaw. The practitioner's caveat: the best program does nothing against a zero-day. MOVEit was exploited in 2023 before any patch existed, and the only thing that set companies apart was how fast they moved once the flaw went public.

Its 7 cross-references, woven across the glossary's 18 categories
Vulnerability management: Cyber glossary illustration, AlgoPolis
Example

Textbook case, made-up figures: a retailer states that it fixes critical flaws within fourteen days. The underwriter's external scan finds a VPN carrying a KEV-listed flaw published sixty days ago. The insured says it fixed forty such flaws over the year; this one is enough to contradict the answer. The underwriter sends a follow-up question and asks for proof of the fix before inception. With no reply, it rates the account as if the real deadline were sixty days.

Read next
Put it to work
Related terms
Also known as

vulnerability management program, VM program, authenticated vulnerability scanning, vulnerability remediation SLA

Stay informed

Follow the research

One letter a week. First, the week's underwriting note, when one is published: a dated, argued decision, signed by Paul Bernardski. Then what the observatory published on cyber risk, political risk and insurance. No account, no tracking.

No spam, one-click unsubscribe, no data ever sold.