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Connected home insurance

A home insurer's use of household sensors, such as leak detectors with shut-off valves or connected smoke alarms, mainly to prevent and contain losses rather than to price them.

Definition

Since March 8, 2015, every dwelling in France must have at least one standalone smoke alarm, under the law of March 9, 2010. The text filled ceilings with small units, then came the connected versions, which alert a phone when the occupant is away. Connected home insurance means using household sensors to prevent or limit a loss: linked smoke alarms, leak detectors placed under a water heater or washing machine, sometimes paired with a solenoid valve that shuts off the water supply as soon as a leak is detected. The main target is escape of water, the leading cause of home insurance claims in France by frequency, settled between insurers, up to 5,000 euros before tax, under the IRSI convention since June 1, 2018. A slow leak behind a partition, found on returning from holiday, often costs far more than the pipe that caused it, and the shut-off valve goes straight at that delay. French insurers use these devices mostly for prevention: a free or subsidized unit, an alert service included in a policy tier, sometimes a lower deductible for an equipped policyholder. Pricing on the sensor remains rare, for practitioner reasons. The equipped book is too young to measure a reliable frequency, and the insurer does not know whether the detector still works, dead battery or sensor unplugged since installation. False alarms wear the occupant down until the service gets switched off. Then there is the data: a water sensor that stays idle for three weeks says the home is empty, and that kind of information about the occupants' lives falls squarely under the GDPR.

Its 6 cross-references, woven across the glossary's 18 categories
Connected home insurance: Insurance glossary illustration, AlgoPolis
Example

A tenant fits his flat with a solenoid valve linked to three leak detectors. One January night the washing machine hose bursts: the valve shuts off the water within seconds, whereas the same leak, found in the morning, would have reached the floorboards and the downstairs neighbor's ceiling.

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Also known as

connected home insurance, smart home insurance, water leak detector, automatic water shut-off valve, connected smoke detector

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